To return a jewelry item to TheohaRis for refund or exhange, please follow our three step process:
- Within 15 days from Invoice Date, email firstname.lastname@example.org with reason for
return for a Return Authorization Code. If you wish replacement for
damaged jewelry, please so advise.
- Place the jewelry all the original packaging
in the box, and ship promptly back to TheohaRis
your return is received, it will be reviewed by our Quality Assurance
department. You will receive e-mail notification regarding your return
or exchange within three business days.
Any unauthorized, improperly packaged, items that show signs of wear
or have been resized - by a jeweler other than TheohaRis, engraved, altered,
or damaged in any way cannot be accepted for return.
* Theoharis.com will not be responsible for loss or damage of return
shipments. All shipping expenses are for Buyers account.