To return a jewelry item to TheohaRis for refund or exhange, please follow our three step process:
- Within 15 days from Invoice Date, email sales@theohari.com with reason for
return for a Return Authorization Code. If you wish replacement for
damaged jewelry, please so advise.
- Place the jewelry all the original packaging
in the box, and ship promptly back to TheohaRis
- Once
your return is received, it will be reviewed by our Quality Assurance
department. You will receive e-mail notification regarding your return
or exchange within three business days.
Any unauthorized, improperly packaged, items that show signs of wear
or have been resized - by a jeweler other than TheohaRis, engraved, altered,
or damaged in any way cannot be accepted for return.
* Theoharis.com will not be responsible for loss or damage of return
shipments. All shipping expenses are for Buyers account.
|