To return a jewelry item to TheohaRis for refund or exhange, please follow our three step process:

1. Within 15 days from Invoice Date, email sales@theohari.com with reason for return for a Return Authorization Code. If you wish replacement for damaged jewelry, please so advise.
2. Place the jewelry all the original packaging in the box, and ship promptly back to TheohaRis
3. Once your return is received, it will be reviewed by our Quality Assurance department. You will receive e-mail notification regarding your return or exchange within three business days.

Any unauthorized, improperly packaged, items that show signs of wear or have been resized - by a jeweler other than TheohaRis, engraved, altered, or damaged in any way cannot be accepted for return.

* Theoharis.com will not be responsible for loss or damage of return shipments. All shipping expenses are for Buyers account.